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Macroprocess 10 Information and Communication Technologies (ITC)

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Process Manual 10 Information and Communication Technologies English.pdf (584.9Kb)
Date
05-07-2019
Author
Organizational Design Division
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Alternative title
Macroprocess 10 Information and Communication Technologies (ITC)
Description
The Macroprocess 10 ICT aims to: " Ensure that the Institute has access to the best information technology, to carry out effective institutional and technical cooperation processes, promoting collaborative work, applying innovative criteria and optimizing the available resources". Scope: Hemispheric level. Technical and regulatory actions at the hemispheric level. Centralization at strategic levels and at Headquarters. Partial decentralization at the tactical and operational level, per region and per country.
Abstract
A Process Manual. It contains the diagrammed flows of activities, sub processes and processes that, together, make up Macroprocess 10 Information and Communication Technologies.
Keywords
ICTs, Processes, ITCs Institutional Management, Aplication operations, Infrastructure operations, Cross-cutting management, Thecnological architecture, Collaborative work, Databases, Storage, Technology information flow, Inventory, Technology equipment, Follow-up, ICT Project management, ICT Contract management, Maintenance, Guidelines, ICT Policies, Annual performance map, Engineering of New Applications, Maintenance of Applications, Maintenance of Web and Cloud Developments, Availability, Corporate Services Directorate, Management of Network and Telecommunications Wiring, Network Management, Telecommunications Management, Maintenance of Technology Infrastructure, Provider, License, gdo-en,
Delegation
Sede Central
Publisher
Julio Mora Villarreal
URI
https://repositorio.iica.int/handle/11324/8691
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  • Gestión corporativa 37

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Sede Central
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